Third Party Recipients

Electronic Transcript Information for Third-Party Recipients

Wake Forest University sends official transcripts in an electronic pdf format. These transcripts are considered official documents and can be validated through the digital signature and certification by Wake Forest.

The first step when receiving a secure document from Wake Forest University is to open the original email and click on the link. This will open up a wizard in your browser which will enable you to send yourself a pass code in a separate email by clicking on the “Next” button in step one of the wizard. Once you receive the pass code in a separate email you can enter the pass code into the pass code box in step 2 of the wizard in your web browser. This will allow you to download the digitally signed electronic pdf.

A document that contains a digital signature can be instantly validated, and when valid displays a blue ribbon on the notification bar across the top of the Adobe Reader. On older versions of the Adobe reader, the blue ribbon will be displayed on a pop-up screen and in the lower left corner of the frame of the application. The blue ribbon symbol is your assurance that the digital signature is valid, authentic, and the contents of the document have not been altered.

How to Authenticate the Official Transcript

All official electronic transcripts from Wake Forest University have been digitally signed and therefore contain special characteristics. When the document is viewed through Adobe Reader versions 9.0 or higher or through Adobe Acrobat versions 9.0 or higher, it will reveal that a digital signature has been applied to the document. Adobe Reader version 9 and Acrobat version 9 and higher use a blue ribbon across the top of the document to indicate document authenticity and validity. Attn Mac users: When viewing an official electronic transcript from Wake the software utilizes Adobe’s secure certified PDF technology and therefore may only be viewed using the free Adobe Reader or Adobe Acrobat. The default Mac preview application will not display the document correctly.

Document Validity

Valid Signature

The document’s contents have not been changed or altered in any way. Also, when the pop-up screen/blue ribbon displays a message that the digital signature is valid it means that the author of the document is known to the certification authority and the person or institution represented by the digital signature is true and authentic.

Invalid Signature

The digital signature is not authentic, or the document has been altered. Sometimes the digital signature has been revoked for some reason, or that it has expired. A document with an invalid display should be rejected.

Author Unknown

There are two possible meanings: the digital signature cannot be validated due to a disconnection to the internet, or the digital signature cannot be instantly validated via the internet. If this message is received make sure there is proper connection to the internet. If there is connection and the digital signature cannot be validated, reject this document.

Note on Pop-up Screens

To activate the pop-up screens in either Adobe Reader or Adobe Acrobat to view the status a document that has a digital signature (described above) open the application first, then open the document. Sometimes browsers will trigger Adobe Reader or Adobe Acrobat as a helper application, failing to activate the application’s full functionality.

More Information

You may contact the Office of the University Registrar’s Office if you have additional questions about this digital signature, the authenticity of this document, or the means by which you received this document.